Emergency Service

WordPress hacked?
I'll make your site safe again.

Malware spreads every minute. The faster you act, the less damage is caused.

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Response within 2 hours – including weekends

The Problem

Do you recognise this situation?

Google warns about your site

Visitors see "This website may have been hacked" – and immediately click away.

Spam from your server

Your host has contacted you – your site is sending mass spam.

Foreign content appears

Suddenly there are casino links, Viagra ads or redirects on your site.

No access

You can no longer access the WordPress backend or see a completely foreign page.

Every hour counts: Malware spreads to other websites on the same hosting and installs more backdoors. The longer you wait, the more expensive the cleanup.
My Services

How I make your website safe again

Manual cleanup by an expert – no automated tools that miss malware.

Vincent Kilchherr - WordPress Sicherheits-Experte

Your contact for malware removal

I am Vincent Kilchherr, freelance WordPress developer with over 16 years of experience – many of those years in website security.

I have been repairing hacked websites for years. I know the tricks of attackers and know exactly where they hide their backdoors. No automated scans, but manual analysis and cleanup.

  • Hundreds of websites successfully cleaned
  • Direct contact – no ticket queue
  • Also reachable at weekends
Step 1

In-depth Analysis

I examine every single file and every database entry. Automated scanners often miss hidden backdoors – I don't.

  • Complete file scan – All PHP, JS and configuration files
  • Database check – Hidden code in posts, options, user meta
  • Server log analysis – How did the hackers get in?
  • Vulnerability report – Which plugins/themes were the entry point?
Code-Analyse für Malware-Erkennung
Step 2

Manual Malware Removal

I remove malicious code line by line – without deleting your content or reinstalling WordPress.

  • Remove all backdoors – Including those hidden in images or fonts
  • Infected core files – Replace with clean originals
  • Clean database – base64, eval and other obfuscations
  • Compromised users – Fake admins and changed passwords
Malware-Entfernung und Bereinigung
Step 3

Hardening & Securing

After cleanup I close all security vulnerabilities so the attack cannot happen again.

  • Update WordPress & plugins – Close all known vulnerabilities
  • New passwords – WP admin, FTP, database, hosting
  • Security plugin – Configuration for optimal protection
  • Firewall rules – Block known attack patterns
Website-Sicherheit und Schutz
Step 4

Blacklist Removal & Monitoring

I ensure that Google and other services classify your site as safe again.

  • Google Safe Browsing – Request for re-review
  • Search Console – Resolve manual actions
  • Other blacklists – Norton, McAfee, Sucuri etc.
  • 30 days monitoring – Immediate reaction to problems
Monitoring und Analytics Dashboard
The Process

4 steps to a safe website

1

You contact me

By phone, email or form. I respond within 2 hours.

2

Access & Analysis

You give me FTP/SSH access. I analyse the damage and create a quote.

3

Cleanup

I remove the malware, close vulnerabilities and secure your site.

4

Handover

You receive a report, new access credentials and 30 days monitoring included.

"
My WordPress site was hacked on a Friday evening. Google had already marked it as dangerous and I panicked. Vincent responded immediately and by Saturday noon everything was clean again. The warning was gone within 24 hours. Absolutely professional – I can only recommend it!
Thomas M.
Managing Director, SME in the Basel area
Comparison

Try yourself or hire a professional?

DIY with plugins
  • Scanners miss hidden backdoors
  • Database malware is often not detected
  • No root cause analysis – hack comes back
  • Hours of research and attempts
  • No guarantee of success
Professional help
  • Manual examination of every file
  • Database is completely searched
  • Entry point identified & closed
  • Express service: 24-48 hours
  • Guarantee: free rectification
Questions & Answers

Questions about malware removal

The cost depends on the extent of the infection. After an initial analysis (free of charge) I create a transparent fixed-price quote. You know exactly what it costs in advance – no hidden fees.

Express service: Initial analysis within 2-4 hours, cleanup within 24-48 hours (including weekends).
Standard: 3-5 business days for complex cases with multiple infected sites.

In 95% of cases not. I work manually and surgically precisely to preserve your content, settings and SEO rankings. Only in extreme cases (e.g. ransomware) do I recommend a fresh installation.

Yes, absolutely! This is one of the greatest dangers. If you have multiple WordPress installations on the same hosting, the malware can infect all of them. That is why quick action is so important.

If the same malware returns within 30 days of cleanup, I fix it free of charge. That is my guarantee.

WordPress is the most popular CMS in the world (43% of all websites). Hackers automatically scan for outdated plugins, weak passwords and known security vulnerabilities. When properly maintained, WordPress is very secure.

Website hacked? I'll help you – now.

Call or write to me. I will respond within 2 hours.

+41 61 539 12 25 Contact form