Emergency service

Website repair & bug fixing

Your website isn't working? Errors after an update? I help quickly and competently – even in emergencies.

  • Fast response time
  • Error diagnosis & fixing
  • After updates & hacks
  • 24/7 emergency support

Request immediate help

100% free & non-binding

Website down? Errors after update?

Contact me – I help quickly and straightforwardly. Many problems can be solved within a few hours.

Bug fixing: typical bugs and problems I solve

White screen / Error 500

Website shows only a white page or server error.

PHP errors after update

Deprecated warnings, fatal errors after PHP update.

Hacked website

Malware, spam content, redirects to external sites.

Database problems

Connection errors, corrupt tables, backup restore.

Plugin conflicts

Incompatible plugins, errors after updates.

Forms not working

Emails not arriving, CAPTCHA problems.

How the repair works

1

Contact

You describe the problem via the contact form, email or phone.

2

Diagnosis

I analyse the problem and tell you the effort and cost.

3

Repair

After your approval I fix the error – usually within a few hours.

4

Prevention

I recommend measures to avoid future problems.

Supported systems

I repair websites on various platforms:

WordPress
WooCommerce
TYPO3
Joomla
Shopware
Drupal
CodeIgniter
Laravel
Custom PHP
Symfony
osCommerce
OXID

Support throughout Switzerland

Fast help – remote or on-site, reachable within 2 hours from Basel

Remote support

I solve most problems via remote access – quickly and straightforwardly.

  • Immediate help without travel
  • Screen sharing when needed
  • Ideal for urgent emergencies

On-site service

For hardware problems or complex situations I come to you in person.

North-West Switzerland

  • Basel-Stadt & Land
  • Aargau, Solothurn

Other regions

  • Zurich, Bern
  • Lucerne, Fribourg
Emergency service: For critical outages I also respond outside business hours – evenings and weekends.

Common website problems I fix

Websites can fail or malfunction for many different reasons – after an update, a hack, or technical issues on the server. I know the most common causes and how to fix them quickly and reliably.

In my work as a PHP web developer I have solved hundreds of website problems. Many of them look dramatic at first glance but can be resolved quickly with the right knowledge. The key is a systematic diagnosis that identifies the root cause – not just the visible symptom.

  • White Screen of Death – website does not load, shows only a white background
  • 500 Internal Server Error – server configuration or PHP error interrupts operation
  • Hacked website – malware, spam redirects or unknown files in the system
  • Broken updates – after a CMS or plugin update nothing works together
  • Data loss – accidentally deleted content, failed backup restore
  • Performance drop – suddenly slow loading times with no obvious reason
Website-Reparatur Tools

How a website repair works

So you know what to expect: I follow a proven process that combines fast results with lasting quality.

1

Diagnosis

I analyse error messages, server logs and the current state of your website to narrow down the problem. This usually takes 30–60 minutes.

2

Root cause analysis

Behind every symptom there is a real cause – an outdated plugin, a security vulnerability, a misconfiguration. I identify this before touching anything.

3

Fix

After your approval I implement the solution directly. I work on the server or a staging environment so your site is back up quickly.

4

Test & hardening

After the repair I test all affected areas and give you recommendations on how to avoid similar problems in the future.

Frequently asked questions about website repair

What does a website repair cost?

Costs depend on the effort involved. After a brief diagnosis you receive a transparent quote. Many problems can be resolved in 1–2 hours.

How quickly can you help?

In the standard service I respond within 24 hours. For emergencies even faster – including evenings and weekends.

Do you need access credentials?

Yes, I usually need FTP/SSH access and if applicable WordPress/CMS admin access. All data is treated confidentially.

What if you can't solve the problem?

If a repair is not possible (e.g. with irreparable data loss), I only charge for the diagnosis. You take no risk.

Do you also offer prevention?

Yes, I offer maintenance contracts with regular updates, backups and monitoring. This way you avoid many problems from the outset.